Returns & Exchanges
At HidrateSpark, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is free of any signs of wear.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing